Writing
Free essays, every other week.
Practical posts on running teams, building systems, and getting the work out of meetings into the world. Nothing gated. No ten-part series.
Read the writingI help leadersclose it. Writing, coaching, and frameworks for people who’d rather do the work than talk about it.
Strategy meeting on Thursday. Big ideas, real energy, a few decisions everyone nods at. By Monday morning the team is back to triage and inbox, and the ideas are gone.
The gap between what you talked about and what got done quietly widens for another week.
I’ve spent fifteen years closing that gap inside staffing, healthcare, ministry, and SaaS teams.
What I hear
How I work
Writing
Practical posts on running teams, building systems, and getting the work out of meetings into the world. Nothing gated. No ten-part series.
Read the writingWorking alongside you
Three modes. Coaching means recurring conversations about what you are stuck on. Team enablement trains your people to run the system. Fractional ops or RevOps means I sit inside the work as a strategic resource for a fixed window.
How it worksThe Book
Not really about RevOps. Not really about agile. About what actually happens when a team tries to ship a quarter together.
Coming soonFree download
A one-page decision tree for sorting the work in front of you. Three tiers, in order, so you stop spending an hour ranking a 10-minute task.
Time
How long until it has to be done?
Effort
How hard will the actual doing be?
Complexity
How many moving parts does it touch?
Send me the framework.
Drop your email and get the one-page framework right away. No wait, no confirmation loop.
About
Fifteen years in ops. Eight years deep in HubSpot. A-CSM and HubSpot Solutions Partner. I have run revenue operations and team operations inside staffing, healthcare, ministry, and B2B SaaS, which is a deliberately weird combination and the reason this site exists.
The work I write about is the work I do. The frameworks here are frameworks I have used on real teams to ship real quarters. None of it is theoretical and none of it is for sale by itself.
The full storyRecent
Ops & RevOps
Most task lists get ranked, not triaged. Here is a three-question system that sorts any list in under a minute, plus a one-page framework for your desk.
Ops & RevOps
How a feedback-driven, agile approach cut ReviewBiz's customer onboarding time by 56%, from 50 median days to 22, across 64 onboardings. A RevOps case study.
Agile beyond software
The fourth agile value is the most misread. It does not mean skip planning. Here is what responding to change really means, and how to build adaptability as a skill.
